我们很高兴地宣布我们的官方支持门户网站

我们很高兴地宣布我们的官方支持门户网站https://support.axieinfinity.com/

在这个门户网站上,你将能够搜索常见问题的答案。我们已经编写了许多文章,涵盖了所有常见的问题。请确保在提交问题反馈之前仔细阅读这些文章。
如果你不能找到问题的答案,你可以提交一个问题反馈。请注意,得到答复的等待时间很长,我们正在招聘成员为服务台提供服务,但与此同时,目前的答复时间会比预期的长。请不要为同一个问题提交多个 问题反馈 ,因为这将拖慢所有人的进程,包括你的问题反馈 。
求助台的最终目标是提供训练师所期望的高质量支持。

原文:

We are excited to announce our official support portal https://support.axieinfinity.com/

At the portal, you will be able to search for answers to common issues. We have made many articles to cover all the common problems. Please make sure to look through them before submitting a ticket.

If you cannot find the answer to your issue, you can submit a ticket. Please note that the wait time to get a response is long, we are hiring members to staff the help desk, but in the meantime, current response times will be longer than expected. Please do not submit multiple tickets for the same issue, as this will slow the process down for everyone, including your ticket.

The end goal of the helpdesk is to provide high-quality support that trainers expect.

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